FAQs
What currency is shown online?
All prices and charges are in US Dollars (USD)
Can I buy a bikini top and bottom separately? Or mix the sizing?
At this point, all swimwear is sold as a set and sizing cannot be split.
I have seen an item on the website and now it is sold out. Do items come back in stock?
Yes, products will come back in stock.
What payment methods does Summer Cove accept?
We accept Visa, MasterCard, American Express and payments via Paypal.
Which countries do you ship to?
We ship to Australia, Canada, Europe, and the United States.
U.S. Free Shipping when you buy two or more products.
How soon can I get my order and how much will it cost
Order processing time, which depending on demand is usually between 1-3 days.
Once shipped, delivery is expected in 5-15 days.
If you haven't received your tracking number within 7-10 business days, let us know and we'll give you an update - it may just be in your spam folder
Can I return items?
See our returns policy here:
Return or Exchange Requirements
We want you to LOVE your purchase. If you change your mind about an item purchased, need to change the size or want a different item instead, we will happily issue you with a store credit, provided it meets the below requirements:
- Garment(s) are in original condition, unworn and unwashed with original packaging. Please make sure that swimwear is tried on over your own underwear. In the interest of hygiene, we will strictly refuse returns of items where it's obvious this has not been done.
- Garments are returned within 7 days of delivery (21 days for Non-US customers)
All returns are automatically issued store credit. This process will be completed within 2-4 business days upon receiving the returned parcel.
In compliance with relevant State Laws, refunds will only be honored for products with manufacturing faults only or gross misrepresentation
Postage of Returned Goods
Summer Cove Beach Wear does not accept responsibility of customer sent return packages; so it is advised that when shipping returns that meet the above requirements, customers should select a service that provides tracking.
PLEASE NOTE: Duty, tax and/or shipping costs incurred on a returned order is at the customers’ expense and cannot be refunded or reimbursed in any way.
Return Address
Please send your parcels to:
Summer Cove Beach Wear
PO BOX 147
Los Alamitos, CA 90630
USA
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, your refund will be processed and a credit will automatically be applied to your original method of payment. This will show on your credit card statement or PayPal account in 1-8 business days, depending on your bank.